QR code menu in Santa Luzia: one code for table, counter and delivery

What you need to decide before placing a QR code on the table

In Santa Luzia, Minas Gerais, a QR code menu is more than just replacing paper with a link. The code on the table only helps if the order arrives organized to the kitchen, if the dining area gains time, and if sales continue to be yours. This text is for the owner of a restaurant, snack bar, bakery, or kitchen evaluating whether it is worth selling through this platform. The idea is to provide criteria for you to test in your establishment, without promising results.

The city has approximately 230,000 inhabitants, according to the IBGE estimate for 2025. In October 2026, the federal company registry recorded 2,119 active restaurants, snack bars, and similar establishments in the municipality. With so much competition, the customer compares. Therefore, the useful question is not whether there is a QR code, but what happens after the customer points the camera.

The customer's journey: from the camera to the order in the kitchen

A single QR code serves the entire store. The flow, from the perspective of someone seated at the table, is short:

1. The customer points the camera of their cell phone at the code.
2. The menu opens in the browser, without installing an app.
3. They log in with WhatsApp.
4. They place the order, and through the same path, they can call the waiter and request the bill.

For the staff, this means fewer trips back and forth just to take orders or close the bill. The waiter is only called when something requires presence, such as a question about a dish or a request for help. During busy hours, this difference matters.

What changes for the kitchen

It is of no use to receive orders quickly if they arrive disorganized. On this platform, each kitchen station only sees its own orders, in the correct sequence. Those working with grills, fryers, drinks, or desserts follow their own queue, without interference from other departments.

There is also a detail that prevents rework: when an item is finished, it is automatically removed from the menu. The customer stops ordering what the establishment does not have, and the attendant stops having to cancel an already registered order.

Table, counter, and delivery: QR code isn't just for the dining room

Many people look for a QR code menu thinking only about tables. In practice, the owner needs to see the entire sale. Orders from tables, counters, and delivery all arrive at the same panel, and the restaurant maintains a complete view of what was sold.

With delivery, the total order is the sum of the menu items plus the delivery fee that the restaurant itself defines. The delivery area is also a decision made by each establishment, based on the team and logistics they can sustain. Instead of reconciling notebooks, messages, and papers at the end of the shift, you look at a single source of information.

No commission: how to think about cost

The platform does not charge a commission on restaurant sales. The price the customer sees is composed of the menu items and, for delivery, the delivery fee you choose. That is, the entire sale remains with your business. Plan values are not included in the available information, so this text does not mention prices. Check the conditions directly on the platform before deciding.

When comparing any digital menu solution, it's worth asking where each part of the value paid by the customer comes from and who decides each one.

Checklist to evaluate at your establishment

Use the list below as a guide. If most of the answers are positive for your reality, it's worth testing it in your routine.

• Can the customer order via mobile without installing anything?
• Does the same code serve to order, call the waiter, and request the bill?
• Do table, counter, and delivery orders arrive at the same panel?
• Does each kitchen station see only what is assigned to them?
• Does the sold-out item disappear from the menu without verbal notice?
• Do you control prices, delivery fee, and service area?
• Are there alerts and a daily summary to monitor from afar?
• Is there no commission on sales?

Creating the menu and monitoring the business remotely

An AI assistant helps create the menu, organizing categories and descriptions. For those with many combos, add-ons, and drinks, this shortens the initial preparation. Once the business is running, a daily summary shows the restaurant's numbers and alerts arrive via WhatsApp. The owner moves between the kitchen, dining area, and stockroom without losing track of the movement.

Each type of establishment in Santa Luzia values the QR code differently

The value of the code depends on the profile of the establishment:

• Restaurant with a dining area: the gain is in orders, waiter calls, and mobile payments during peak hours.
• Fast-food and bakery with a busy counter: the QR code organizes the queue and sends each item directly to the correct station.
• Kitchen focused on delivery: you keep the delivery fee you set and get the full sale, with no commission.

Santa Luzia is approximately 19.1 km from Belo Horizonte, the state capital, which is another city. Nearer are Vespasiano, 11.5 km away, Sabará, 13.8 km away, and Lagoa Santa, 16.4 km away. These names are only for locating the city on the map: they do not indicate delivery area or system coverage. Those with customers in the area can benefit from quick service, but each restaurant defines its own reach.

First steps to test

1. Gather items, prices, and categories from the current menu.
2. Use the AI assistant to organize descriptions and groupings.
3. Separate the kitchen stations, such as grilling, frying, and drinks.
4. Define the delivery fee and the area you can serve.
5. Place the QR code on the tables and counter and ask for feedback from the service team.
6. Activate WhatsApp alerts and compare the daily summary with your notes for a few days.

If your establishment in Santa Luzia needs a single code for tables, counter, and delivery, with no commission on sales, learn about the platform on the homepage and create your menu at your own pace. When you want to review the features at your leisure, return to the city page and assess if they fit into your business routine.